- The Company implements a long-term sustainability management system that addresses environmental, social, cultural, economic, quality, human rights, health, safety, risk and crisis management issues appropriate to its size and scope and directs continuous improvement.
- Complying with legal regulations in all our product and service processes
- To follow up all guest suggestions and complaints, to resolve complaints in accordance with the rules of ethical behavior
- To act within the framework of the Environmental Sustainability Policy
- Supporting local/regional development and employment
- We raise awareness among our guests and employees about the conscious use of our natural resources
- To produce and offer products in accordance with quality and food safety principles
- To provide regular trainings to our employees by using our energy resources in the most efficient way in our hotels
- To act with the priority of Purchasing Environmentally Friendly Green labeled products
- It is our principle to create a fair and peaceful working environment for our employees, an environment where no discrimination is made and equal opportunity is provided
- To inform our guests and employees about the protection of natural and cultural heritage
- We carry out our activities by considering the facilities for individuals with special needs (disabled people, children, etc.) to access our products and services
- In our facility, all individuals in need of special protection (our guests and employees) are under no circumstances
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- Our triple disabled room on the first floor of our hotel is easily accessible for wheelchair users.
- Our hotel is equipped with elevators with audio notifications and Braille Alphabet for the use of our disabled guests.
- The restaurant, café, SPA and garden areas are accessible via ramps.
- On the -1st floor, there is a special WC designed for our disabled guests.
- Hearing Accessibility: In our disabled rooms, there are illuminated buttons that provide visual warning in case of emergency.
- Visual Accessibility: Emergency buttons are equipped with audible warnings.